Thursday, 16 February 2012

Resolutions for the windows installer prompt, when opening Office application on a Windows XP,VISTA, 7 OS.

Resolutions for the windows installer prompt, when opening Office application on a Windows XP,VISTA, 7 OS.

The resolution appears to be two fold,

First of all you might want to add the following registry key depending on the application for which the user gets a prompt:

Click on Start Run then type in the following command for respective applications.

reg add HKCU\Software\Microsoft\Office\12.0\<application>\Options /v NoReReg /t REG_DWORD /d 1

For Ex:
reg add HKCU\Software\Microsoft\Office\12.0\Word\Options /v NoReReg /t REG_DWORD /d 1
reg add HKCU\Software\Microsoft\Office\12.0\Excel\Options /v NoReReg /t REG_DWORD /d 1
reg add HKCU\Software\Microsoft\Office\12.0\Outlook\Options /v NoReReg /t REG_DWORD /d 1
reg add HKCU\Software\Microsoft\Office\12.0\PowerPoint\Options /v NoReReg /t REG_DWORD /d 1.

This should normally take care of the issue in applications like Outlook ,Word and Power point .

The user might also get a secondary error message when opening Excel application that states the following.
       

Note: Opening excel in the application safe mode would bypass the error. But this could be misleading coz the issue has more to do with permission than add-in within the application.

To resolve this problem you would need to perform the following steps:

1) Go to start > run > regedit

2) Navigate to the HKEY_CLASSES_ROOT > Excel.Chart.8

3) Right Click on key and select Permissions

4) In the Permission windows > Click on Add Tab and add everyone

5) Once this is done Click on the Advanced Tab > Owner > Highlight Everyone > Click on Apply and Ok

6) In the Permission > Select Everyone > enable the check box for Full Control and Read, then Click on Apply and Ok.

7) Click on F5 to refresh, this should create a new Sub key below Excel.Chart.8 called Protocol > Right Click on the key and repeat step 3 – 5.

8) Refresh again and follow the same sequence of steps to add permission to the following Sub keys StdFileEditing >Server.

9) Close the registry editor.

This should resolve the issue for good
.


1 comment: