Sunday 29 March 2015

Office 2010 Unable to activate Error : 0x80070005



Cause

Root cause appears to be related to permissions on disk class device objects in the registry – specifically the security descriptors related to the Security value under

HKLM\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BFC1-08002BE10318}\Properties.

RESOLUTION :

Caution
  • Incorrectly editing the registry may severely damage your system. Before making changes to the registry, you should back up any valued data on your computer. 
Notes
  • To open Registry Editor, click Start, click Run, type regedit, and then click OK.

1) Use regedit and rename the Security value under
HKLM\CurrentControlSet\Control\Class\{4D36E967- E325-11CE-BFC1-08002BE10318}\Properties to Security.OLD

2) Reboot the machine

3) Open a command prompt and browse to C:\Program Files\Microsoft Office\Office14 (or C:\Program Files (x86)... if a 32-bit version of Office has been installed on a 64-bit version of Windows)

4) Run command lines similar to the following:
cscript.exe "C:\Program Files\Microsoft Office\Office14\ospp.vbs" /osppsvcrestart
cscript.exe "C:\Program Files\Microsoft Office\Office14\ospp.vbs" /act

5) If all is well, running the second of the above command lines should result in a successful activation of Office 2010. To confirm this, open an Office 2010 application, go to the File tab/Help, and check for

The installation of Microsoft Office 2010 requires that MSXML version 6.10.1129.0 be installed on your computer. Install the component and re-run the setup.


RESOLUTION:

1. Give permission to the registry key HKEY_CLASSES_ROOT\TypeLib\{F5078F18-C551-11D3-89B9-
0000F81FE221}\6.0\0\win32 and then try installing Office

To assign permissions to a registry key
  1. Open Registry Editor.
  2. Click the key to which you want to assign permissions.
  3. On the Edit menu, click Permissions.
  4. Assign an access level to the selected key as follows: 
    • To grant the user permission to read the key contents, but not save any changes made to the file, under Permissions for name, for Read, select the Allow check box.
    • To grant the user permission to open, edit, and take ownership of the selected key, under Permissions for name, for Full Control, select the Allow check box.
  5. To grant the user special permission in the selected key, click Advanced.
  6. If you are assigning permissions to a subkey and you want the inheritable permissions assigned to the parent key to apply to the subkey also, click Advanced and select theInherit from parents the permission entries that apply to child objects. Include these with entries explicitly defined here check box.
Caution
  • Incorrectly editing the registry may severely damage your system. Before making changes to the registry, you should back up any valued data on your computer. 
Notes
  • To open Registry Editor, click Start, click Run, type regedit, and then click OK.
  • You must have appropriate permissions to make changes to a registry key. To maintain security when making changes to a registry key for which you need administrative credentials, log in as a member of the Users group and run Regedit as an administrator by right-clicking the Regedit icon, clicking Run as, and clicking an account in the local Administrators group. The Regedit icon does not appear by default from the Start menu. To access the icon, open the Windows or WINNT folder on your computer. 
  • If you own a registry key, you can specify the users and groups that can open that key. To determine who can open your registry keys, you need to assign permissions to them. You can add or remove users or groups from those authorized to access your registry keys at any time.
  • The Special Permissions check boxes indicate whether custom permissions have been set for this key, but you cannot set special permissions by clicking these check boxes. Click Advanced to set special permissions.
2. Change the reg value from %SystemRoot%\System32\msxml6.dll to
c:\windows\System32\msxml6.dll and try to reinstall

3. Try rebooting the machine and then follow the step 4


4: Then try installing Office

Unable to activate Office 2013 Error :0x8007000

Unable to activate Office 2013 Error :0x8007000
Unable to activate Office 2013 Error :0x8007000

Saturday 21 March 2015

Unable to install Office 2013 : Error : "Something went wrong"

Unable to install Office 2013 :  Error :  "Something went wrong"

Resolution :

Please click on the link mentioned below

http://support.microsoft.com/kb/2827031

If the steps mentioned in the above article does not resolve the issue try the following steps.

  1. Enable Hidden admin account
Windows 8/8.1:

Press the Windows key to open the Metro interface. 
  • Click on the bottom of page to access all applications.
  • Right click on the Command Prompt > Run as Administrator.
  • Enter the following command:
    • net user administrator /active:yes 
  • Validate by pressing Enter.
Windows 7/Windows 8/ Windows 9.1 :
  • Press the Windows key type CMD 
  • Right click on CMD and click on run as administrator
  • Enter the following command
    • net user administrator /active:yes 
    • Validate by pressing Enter.
Try Running the fix it Mentioned in : http://support.microsoft.com/kb/2739501


Reboot the machine in Hidden Admin Account (When you log in it would Say "Administrator")

Once you  log in to administrator account and try to install Office.

Once the installation is successful try opening office application and check if everything is working fine,

Note : Make sure to disable the hidden admin account by  following the instruction mentioned below.

Windows 7/Windows 8/ Windows 8.1 :
  • Press the Windows key type CMD 
  • Right click on CMD and click on run as administrator
  • Enter the following command
    • net user administrator /active:No
    • Validate by pressing Enter.




"Couldn't install" message when you install Office 2013 or Office 365"

"Couldn't install" message when you install Office 2013 or Office 365"



Use Disk Cleanup to clear the system of unwanted space, follow these steps:

In Windows 7
1.       Click Start
2.       Type Disk Cleanup in the search box and then, in the list of results, click Disk Cleanup.
3.       If you see a Drives list, choose the hard disk drive you want to clean, and then click OK.
4.       In the Disk Cleanup dialog box, on the Disk Cleanup tab, choose the files to delete, and then click OK.
5.       In the message that appears, click Delete files.
See a video on how to delete files using Disk Cleanup in Windows 7Delete files using Disk Cleanup.
1.       With a mouse, move your pointer into the upper-right or lower-right corner, and then move it up or down to clickSearch.
With touch, swipe in from the right edge, and then tap Search.
2.       Type Disk Cleanup in the search box, and then tap or click Settings.
3.       Tap or click Free up disk space by deleting unnecessary files under results.
4.       If you see a Drives list, choose the hard disk drive you want to clean, and then tap or click OK.
5.       In the Disk Cleanup dialog box, on the Disk Cleanup tab, choose the files to delete, and then tap or click OK.
6.       In the message that appears, tap or click Delete Files.


Once the cleanup is done, please try reinstalling Office. If you still get the same message, move some photos or music to another disk drive so that you can install Office successfully.

If the problem continues to occur, temporarily turn off your antivirus software, firewall, and proxy settings.

Temporarily turn off the antivirus software
Turn off the antivirus software on your computer, install Office, and then turn the antivirus software back on. If you need information on how to turn off your antivirus software, check which software is installed on your computer, and then go to the manufacturer’s website for information. If you do not know which antivirus software is installed on the computer, follow these steps.

In Windows 8 or Windows 8.1
1.       Open Control Panel.
2.       Click System and Security.
3.       Under Action Center, click Review your computer’s status and resolve issues.
4.       Click Security to find the name of the antivirus software.
1.       Open Control Panel.
2.       Click System and Security.
3.       Under Action Center, click Review your computer’s status.
4.       Click Security to find the name of the antivirus software.

Turn off the firewall on your computer, install Office, and then turn on the firewall again.

If you need any asisstance

In Windows 8 or 8.1, follow these steps to turn Windows Firewall off and on.

In Windows 7, follow these steps to turn Windows Firewall off and on.

If you are using a firewall from another manufacturer, go to their website for information about how to temporarily disable the firewall.

If you use your computer both at home and at work, proxy settings might cause problems when you are installing Office. Try disabling proxy settings in Windows by following these steps:
1.       Go to Control Panel, and open Internet Options.
2.       Click the Connections tab, and then click LAN settings.
3.       If the box next to Use a proxy server for your LAN is selected, clear it.
4.       Install Office.
If the problem continues, contact your IT department at work for additional help. Or, you can try to install Office at work instead of at home.