Understanding hashtags in Outlook.com

Applies To: Outlook on the web for Office 365 Business Outlook.com

In Outlook on the web and Outlook.com you can tag words or phrases in email messages and calendar events to indicate a link between the various items. For example, if you're planning an event, you can add the #conference hashtag to emails, events, and meetings. To see all items with the #conference hashtag, you can choose the hashtag. Outlook on the web and Outlook.com will show you all items with that hashtag in one place.

Add hashtags to email messages or meeting requests

1. Type a hashtag # symbol in the Subject line or the body of an email message or calendar event, and without adding any spaces, enter the name of the tag. A list appears containing tags that already exist, choose from that list, or create a new tag.

1. Type the message you want that person or group to receive.
2. Finish creating your email message or calendar event, and click Send.

Search for all items with a hashtag

To display a list of all items with a hashtag, select the hashtag in an email message or calendar event. Outlook on the web and Outlook.com will display a list of all items with that hashtag.

How to Restore deleted email messages in Outlook.com

With Outlook.com, you can recover email that might have been accidentally deleted from your inbox.

Recover deleted email

1. In the left pane of the Outlook.com window, select the Deleted Items folder.
2. At the top of the window, select Recover deleted items.

A dialog box opens with the list of deleted items. Choose the items you want to recover, and select Recover > OK.



TIP: To choose multiple items, press the Ctrl key as you select each message. Or, select the first item, press and hold the Shift key, and then select the last item

Recovered messages are returned to your inbox. You can also recover calendar items, contacts, and tasks in this way.

NOTES: 

• Items removed from your Deleted Items folder are recoverable for 30 days.
• Email is automatically removed from the Junk Email folder after 14 days and is not recoverable.
• If you don't see the deleted messages you want to recover, they have probably been permanently removed from the Deleted Items folder or Junk Email folder. We don't recommend that you use either of these folders to store your messages. If you want to store your messages in folders other than your Inbox, see Working with message folders.
• It's not possible to recover messages deleted from child accounts. This way, parents can be confident that when they delete messages from their children's accounts, they stay deleted.
• To keep your Outlook.com account active, you must sign in to the account at least once every 365 days. After 365 days of inactivity, your email will be deleted and cannot be recovered.

Stop Outlook.com from emptying your Deleted Items folder each time you sign out

Outlook may empty your Deleted Items folder each time you sign out (not exit). To change this:

1. Go to Settings  > Options.

1. Select Message options, and unselect Empty the Deleted Items folder when I sign out.

Purge your Deleted Items folder

For increased security, you can also purge items from your Deleted Items folder to remove them completely.

1. In the left pane of the Outlook.com window, select the Deleted Items folder.
2. At the top of the window, select Recover deleted items.

A dialog box opens with the list of deleted items. Choose the items you want to purge, and select Purge > OK.

IMPORTANT: Purged items can never be recovered.

ANNOUNCEMENT !!!!: RECONNECT OUTLOOK 2016 OR OUTLOOK 2013 TO OUTLOOK.COM FOR UNINTERRUPTED EMAIL ACCESS

Earlier this year we introduced the new Outlook.com, which helps you focus on what matters, collaborate effortlessly, and get more done. As part of the upgrade, we are also moving accounts to a more secure and reliable infrastructure. The upgrade impacts all Outlook, Hotmail, Live, or MSN email accounts.

Once your Outlook.com account has been upgraded, you’ll need to reconnect Outlook 2016 or Outlook 2013 to your Outlook.com account to ensure the best experience and fix issues. To check if your account has been upgraded, login to your account through a web browser and compare your mailbox with the images below.

Mailbox Pre-Upgrade

Mailbox Post-Upgrade

If you do not reconnect your upgraded email account, you will soon no longer be able to send or receive Outlook.com emails via your desktop version of Outlook 2016 and 2013 until you reconnect. Additionally, by not reconnecting, you may experience email and calendar sync issues that will be resolved once you reconnect. You will still be able to send and receive emails via the web on www.Outlook.com.

For detailed instructions and help on how to reconnect your account, please visit this article.

NOTE: This change only affects any Outlook.com accounts you are accessing via Outlook 2016 or Outlook 2013. You do not need to reconnect to your other email accounts, such as Office 365, Exchange, or other third party email accounts. You can also continue to send, receive, and access email from your Outlook.com account on the web via any popular web browser.

Ad-free Outlook.com

Applies To: Outlook.com

For only $19.95 USD a year (or the equivalent in local currency for countries other than the U.S.), you'll see no graphical ads in your inbox with Ad-free Outlook.com.

If you previously used Hotmail Plus, your account was automatically upgraded to Ad-free Outlook.com.

What you get

·        No account expiration    You don't need to log in to keep your account active as long as your Ad-free Outlook.com subscription is current.

·        No graphical ads    There are no graphical ads in Ad-free Outlook.com—all you see is your email, photos, and documents.

·        Technical support    If you have a problem with your account, we'll be there to help with technical support at no additional charge.

Upgrade now

Change Format for Notes in Appointments

Administrators have the ability to set plain text or HTML as the default format in the Notes field in Calendar items. The ability to change the format of the Notes field was added in an update, with the default format set to HTML, but the default can be changed to Plain Text, RTF, or HTML by editing the registry.

This will not affect the ability to change the format in any appointment or meeting, it only sets the default format for new Calendar items.

1. Open the registry editor and browse to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\16.0\Outlook\Options\Calendar
2. Right-click on the calendar key and choose New > DWORD.
3. Type or paste CalendarEditorPreference as the DWORD name then press Enter.
4. Right-click on CalendarEditorPreference, and choose Modify.
5. In the Value data box, type one of the following values (as Hexadecimal) and click OK.
   10000 for Plain Text format
   20000 for HTML format
   30000 for Rich Text format

6.Close the registry editor and restart Outlook for the setting to take effect.

How to reduce space between mailbox in Folder Pane, Outlook 2013

It is because Outlook 2013 defaults to the iPad mode so there will be more space between folders for the fingers.  If you right-click on the down arrow by the Quick Access Toolbar in the upper left corner, then select Touch Mouse mode, it will put the little icon on the panel.  Then select the icon and select Mouse Mode.  That will close up the panels considerably.

You receive the "0x80004005 : The operation failed" error message when you receive new e-mail messages in Outlook

 You receive the "0x80004005 : The operation failed" error message when you receive new e-mail messages in Outlook

 

Important This article contains information that shows you how to help lower security settings or how to turn off security features on a computer. You can make these changes to work around a specific problem. Before you make these changes, we recommend that you evaluate the risks that are associated with implementing this workaround in your particular environment. If you implement this workaround, take any appropriate additional steps to help protect your system.

 

 Symptoms

When you manage e-mail with Microsoft Outlook, you may experience one or more of the following symptoms:

•When new e-mail messages arrive in your Inbox, you may receive the following error message:

Sending and receiving reported error "0x80004005" : The operation failed.

•When you send e-mail messages, you may receive one of the following error messages:

0x800ccc0d

0x800ccc0e

Cause

This issue may occur if you are using Norton AntiVirus with the script blocking feature enabled.

 Resolution

To resolve this issue, visit the following Symantec Web site to obtain either an updated version of Norton AntiVirus or to receive help with the reconfiguration of Norton AntiVirus:

http://www.symantec.com/support

Workaround

To work around this issue, use one of the following methods:

Method 1: Disable Script Blocking in Norton AntiVirus

Warning This workaround may make your computer or your network more vulnerable to attack by malicious users or by malicious software such as viruses. We do not recommend this workaround but are providing this information so that you can implement this workaround at your own discretion. Use this workaround at your own risk.

In Norton AntiVirus, turn off the "Enable script blocking" feature.

For more information about how to do this, view your product documentation or contact Symantec Corporation.

Method 2: Disable New-Mail notification in Outlook

Note This resolution may help with the issue with new e-mail, but it does not fix the issue with sending e-mail messages.

To disable New-Mail notifications, follow these steps:

1.In Outlook, click Options on the Tools menu, and then click the Preferences tab.

2.Click E-mail Options, and then click to clear the Display a notification message when new mail arrives check box.

3.Click OK two times.

Please feel free to leave a comment in case if the issue resolves or if you have any questions.

Repeated password prompts in Outlook 2016 or Outlook 2013 for Outlook.com connected accounts

Repeated password    prompts in Outlook 2016 or Outlook 2013 for Outlook.com connected accounts

ISSUE

You may have received emails or have seen the posts in the community or in our support.office.com site about reconnecting Outlook 2016 or Outlook 2013 to Outlook.com for uninterrupted email access. However, when connecting your Outlook.com account to Outlook 2016 or Outlook 2013, you are prompted to log-in multiple times.

SOLUTION

This may be due to having setup two-step verification on your account. To fix this issue, you will need to create an App Password to add the account in Outlook.

Please feel free to leave a comment in case if you have questions on solution provided.

All About two-step verification for Microsoft Account.

All About two-step verification for Microsoft Account.

Two-step verification helps protect you by making it more difficult for someone else to sign in to your Microsoft account. It uses two different forms of identity: your password, and a contact method (also known as security info). Even if someone else finds your password, they'll be stopped if they don't have access to your security info. This is also why it's important to use different passwords for all your accounts.

You set up two-step verification with an email address, phone number, or authenticator app. When you sign in on a new device or from a new location, we'll send you a security code to enter on the sign-in page.

If you turn on two-step verification, you’ll get a security code to your email, phone, or authenticator app every time you sign in on a device that isn't trusted. When it’s turned off, you will only have to verify your identity with security codes periodically, when there might be a risk to your account security.

Important!

If you turn on two-step verification, you will always need two forms of identification. This means that if you forget your password, you need two contact methods. Or if you lose your contact method, just your password won't get you back into your account. For that reason, we strongly recommend you keep three pieces of security info on your account, just in case.

To turn two-step verification on or off

Go to the Security settings page, and sign in with your Microsoft account.

Under Two-step verification, choose Set up two-step verification to turn it on, or choose Turn off two-step verification to turn it off.

Follow the instructions.

Where you can't use security codes, use app passwords

Some apps (like the mail apps on some phones) or devices (like the Xbox 360) can't use regular security codes. If you see an “incorrect password” error on an app or device after you turn on two-step verification, but you’re sure your password was correct, that means you'll need an app password for that app or device.

To get an app password

Go to the Security settings page, and sign in with your Microsoft account.

Under App passwords, click Create a new app password. The new, unique app password will appear on your screen.

In the app or device you’re trying to use, enter that new app password instead of your regular password.

App passwords are only necessary if you use two-step verification. If you don't see the App passwords section on the Security settings page, you may not have two-step verification turned on.