Use Disk Cleanup to clear the system of unwanted space, follow
these steps:
In Windows 7
1.
Click Start
2.
Type Disk Cleanup in the search box and then, in the
list of results, click Disk Cleanup.
3.
If you see a Drives list, choose the hard disk drive
you want to clean, and then click OK.
4.
In the Disk Cleanup dialog box, on the Disk
Cleanup tab, choose the files to delete, and then click OK.
5.
In the message that appears, click Delete files.
1.
With a mouse, move your pointer into the
upper-right or lower-right corner, and then move it up or down to clickSearch.
With touch, swipe in from the right edge, and then tap Search.
2.
Type Disk Cleanup in the search box, and then tap or
click Settings.
3.
Tap or click Free up disk space by deleting unnecessary files under
results.
4.
If you see a Drives list, choose the hard disk drive
you want to clean, and then tap or click OK.
5.
In the Disk Cleanup dialog box, on the Disk
Cleanup tab, choose the files to delete, and then tap or click OK.
6.
In the message that appears, tap or click Delete Files.
Once the cleanup is done, please try reinstalling Office. If you still get the
same message, move some photos or music to another disk drive so that you can
install Office successfully.
If the problem continues to occur, temporarily turn off your antivirus
software, firewall, and proxy settings.
Temporarily turn off the antivirus
software
Turn off the antivirus software on your computer, install Office, and
then turn the antivirus software back on. If you need information on how
to turn off your antivirus software, check which software is installed on
your computer, and then go to the manufacturer’s website for information. If
you do not know which antivirus software is installed on the computer, follow
these steps.
In Windows 8 or Windows 8.1
1.
Open Control Panel.
2.
Click System and Security.
3.
Under Action Center, click Review your computer’s
status and resolve issues.
4.
Click Security to find the name of the antivirus
software.
1.
Open Control Panel.
2.
Click System and Security.
3.
Under Action Center, click Review your computer’s
status.
4.
Click Security to find the name of the antivirus
software.
Turn off the firewall on your computer, install Office, and then turn on the
firewall again.
If you use your computer both at home and at work, proxy settings might cause
problems when you are installing Office. Try disabling proxy settings in
Windows by following these steps:
1.
Go to Control Panel, and open Internet Options.
2.
Click the Connections tab, and then click LAN
settings.
3.
If the box next to Use a proxy server for your LAN is
selected, clear it.
4.
Install Office.
If the problem continues, contact your IT department at work for
additional help. Or, you can try to install Office at work instead of at home.